Shipping Policy

Welcome to SwoopBuy.
This Shipping Policy explains how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly delayed.

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–12 business days
• Canada: 7–15 business days
• Europe: 7–15 business days
• Australia & New Zealand: 7–18 business days
• Rest of the World: 10–20 business days

Delivery times are estimates and are not guaranteed.

Free Shipping

We offer Free Express Shipping on eligible orders for selected countries and promotions.

Tracking Information

Once your order has been shipped, you will receive a tracking number by email.

Please allow 2–5 business days for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or fees depending on your country’s regulations.

These charges are the responsibility of the customer.

Delayed or Lost Packages

We are not responsible for delays caused by:

• Customs clearance
• Shipping carriers
• Weather conditions
• Incorrect shipping addresses
• Events beyond our control

If your package appears lost, please contact us and we will do our best to assist you.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the package and item.

Contact Us

If you have questions about shipping or delivery, please contact us:

Email: support@swoopbuy.store
Website: SwoopBuy